Returns are free and convenient
We offer free returns on all items purchased, including items you’re trying on from your Fix delivery and items purchased individually in Alvakent.
The Alvakent Commitment
Planet, Talent, Product and Policy are the pillars that shape Alvakent’s framework to address Environment, Social and Governance (ESG) issues; four pillars that make a difference for our company, for the industry, and for the world.
Privacy Policy
This Privacy Policy describes how Schatz Limited., an china registered company ("Alvakent", "we", "us" or "our") handles personal information relating to persons located in the European Union (EU), the European Economic Area (EEA), the United Kingdom (UK) and Switzerland that we collect through our digital properties that link to this Privacy Policy, including our website (www.Alvakent.com), Alvakent's mobile application (collectively, the "Service"), and other activities as described in this Privacy Policy. At Alvakent, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Service. In this Privacy Policy, we also explain the rights individuals who are affected by our data handling may have with regard to their Personal Data.
Shipping Policy
Free Standard Shipping On Orders Over €460
| Shipping Method | Shipping Time | Costs |
| Standard Shipping | 13-26 business days | ≥ €78 |